Adobe Creative Cloud is a set of applications and services from Adobe Inc. That gives subscribers access to a collection of software used for graphic design, video editing, web development, photography, along with a set of mobile applications and also some optional cloud services.In Creative Cloud, a monthly or annual subscription service is delivered over the Internet. Oct 24, 2018 encoding on Mac OS 10.13 systems with supported hardware. On supported systems, Hardware Encoding can be selected as an option in the Encoding Settings. Section of the Export Settings dialog. If the specified combination of Export Settings is not. Supported by the hardware, there is a fallback to Software Encoding.
Update After Effects and Adobe Media Encoder to the latest version, or make sure that both the applications are of the same version. For example, if you are using After Effects 2019, make sure to use Adobe Media Encoder 2019.
In Adobe Media Encoder, select Media Encoder CC > Preferences > General and turn off Enable Parallel Encoding.
Reset preferences for Adobe Media Encoder. Make sure that Adobe Media Encoder and After Effects are closed in your machine (while following the steps).
macOS
Windows
Clean installation for Adobe Media Encoder. For more details on how to clean installation, see Use the Creative Cloud Cleaner Tool to solve installation problems.